Business Profile

Repeat Business, Cultivated through Quality Work
and Dedicated Service, Builds Up Construction Firm

hen administrators at Lafayette College wanted to transform the Grossman House, a historic campus structure, they called Miller, Miller & McLachlan. 
    The construction firm delivered—on time and on budget—a building that achieved Gold certification under the exacting standards of LEED, or Leadership in Energy and Environmental Design, and was honored with an Excellence in Construction Award from the Associated Builders and Contractors.
    Then, as happens with many other clients, Lafayette College called back Miller, Miller & McLachlan for another project. The construction is now back on campus fully renovating the DKE fraternity house.
    “Building a strong base of repeat and ongoing clients is the key to our growth,” said Mark C. Miller, one of the company’s three founders. The other two are Barry D. Miller and D. Scott McLachlan.
    Founded in 1986, Miller, Miller & McLachlan provides general construction and construction management services to commercial, industrial and institutional clients within a 50-mile radius of Allentown. Current projects include constructing a new family life center for Bethany United Methodist Church, and building an addition to the Northampton Borough Fire Station.  Whatever the project, the leaders of Miller, Miller & McLachlan are dedicated to customer service.  They see their roles not just as builders, but as professionals serving a client’s needs, and becoming temporary extensions of their organization.
“We work closely with clients to ensure that their

building is of the best quality that their dollar can buy,” said Miller. “Our open-book construction management style allows them to see for themselves that they are getting a fair deal and the greatest value.”
   If they have any questions, clients can call the owners directly for answers, added Barry D. Miller. “We are personally involved with all projects on a daily basis,” he said. “Many of our clients believe that this is one of our greatest strengths.”
   Quality work is another of the firm’s strengths. Miller, Miller & McLachlan has been recognized for 19 straight years as an Accredited Quality Contractor based on its commitment to safety, training, employee benefits and community relations. 
   Multiple organizations have also honored the company with numerous awards for excellence in construction, as well as naming it Construction Manager of the Year and General Contractor of the Year.
   On the environmental front, the company has demonstrated leadership by becoming one of the first general contractors in the region to receive national recognition from the Associated Builders & Contractors as a Certified Green Contractor. To date, only 34 companies nationwide have earned similar certification.
   But the company’s most important rewards come from clients who choose it again and again for their construction projects. Those repeat calls don’t happen by accident.
   “Our ability to deal fairly and openly with our clients, subcontractors and suppliers drives customers to want to work with our company